DISPATCH SUPPORT

Hit a roadblock?
We know a route.

Gameplay, TestFlight, purchases, privacy, or something genuinely strange—we’ll help.

EMAIL SUPPORT
01

Contact

pj@anvicit.cloud

Never send your Apple password or payment-card details.
02

Useful details

Device · iOS · app version · steps

Include what you expected and what happened instead.
03

Response target

Within two business days

Purchase and privacy requests receive priority.

QUICK ANSWERS

Dispatch
manual.

01How do I start a route?+

Begin at the red depot, then draw continuously along connected streets. Visit every pickup and matching delivery before returning to the depot.

02Why did my courier wait?+

Traffic lights run on a deterministic cycle. The same route started in the same contract behaves the same way, so you can plan around every wait.

03What counts as a combo?+

Deliveries chained with minimal dead time build the combo. A short route is useful, but the best route also keeps cargo order, capacity and timing under control.

04Can I retry the Daily?+

Yes. Daily Dispatch is designed around unlimited attempts. Redraw immediately and keep improving; your best valid score is the one that matters.

05How do I report a bug?+

Email us with your iPhone model, iOS version, app version, the screen you were on and the steps that reproduce the issue. A screenshot or short recording is very helpful.

06How do I restore a purchase?+

Open the Dispatch Garage from the palette button, then choose Restore Purchases. Use the same Apple Account that made the original purchase.

07Will purchases make the courier faster?+

No. Purchases unlock permanent visual expression, never better vehicle performance, extra score or paid attempts.