DISPATCH SUPPORT
Hit a roadblock?
We know a route.
Gameplay, TestFlight, purchases, privacy, or something genuinely strange—we’ll help.
EMAIL SUPPORT↗Useful details
Device · iOS · app version · steps
Include what you expected and what happened instead.Response target
Within two business days
Purchase and privacy requests receive priority.QUICK ANSWERS
Dispatch
manual.
01How do I start a route?+
Begin at the red depot, then draw continuously along connected streets. Visit every pickup and matching delivery before returning to the depot.
02Why did my courier wait?+
Traffic lights run on a deterministic cycle. The same route started in the same contract behaves the same way, so you can plan around every wait.
03What counts as a combo?+
Deliveries chained with minimal dead time build the combo. A short route is useful, but the best route also keeps cargo order, capacity and timing under control.
04Can I retry the Daily?+
Yes. Daily Dispatch is designed around unlimited attempts. Redraw immediately and keep improving; your best valid score is the one that matters.
05How do I report a bug?+
Email us with your iPhone model, iOS version, app version, the screen you were on and the steps that reproduce the issue. A screenshot or short recording is very helpful.
06How do I restore a purchase?+
Open the Dispatch Garage from the palette button, then choose Restore Purchases. Use the same Apple Account that made the original purchase.
07Will purchases make the courier faster?+
No. Purchases unlock permanent visual expression, never better vehicle performance, extra score or paid attempts.